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RESUME

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Summary

I am seeking a position as a Clinical Research Associate where I can be part of important work that brings life-saving and life-changing medical, surgical, and technological interventions to the world. I value working for an inclusive, innovative, people-first organization that  is highly regarded by employees, clients, and industry peers.

CITI Program

CERTIFICATE

GCP For Clinical Trials With Investigational Drugs And Biologics (ICH Focus)

Key Competencies

  • Deliverables  - focus on big picture thinking in tandem with careful, detailed execution of tasks.

  • Prioritization - excellent ability to  complete priority tasks on time, and on budget. Ever vigilant to the need to shift priorities, Flexible, receptive and quick to adapt.

  • Workflow - process-driven,  efficient, and thorough; build safeguards into process to ensure accuracy and quality.

  • Leadership, Communication and Collaboration - strong, collaborative communicator; setting a positive tone and consistently demonstrating initiative.

Work

Program Coordinator

THE CRIDGE CENTRE FOR THE FAMILY

2011-2019
 

  • Developed digital infrastructure to provide proficiencies needed to grow  program by 400% in seven years with a 20% budget increase. Delivered: website, database, bulk email, automations,  survey tools, form templates, digital calendar, automated notifications, and more. 

  • Met all regulatory requirements pertaining to privacy and informed consent. Gained working knowledge of PIPEDA, CASL, FOIPPA. 

  • Ensured Best Practice in accordance with CSEA certification guided service delivery to families.

  •  Provided statistical data required to support grant applications for funding. 

  • Worked independently, collaboratively, as a supervisor, and as a subordinate.

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At Home Parent

2002-2011

 

Primary care provider to two sons.

 

Event Coordinator

INN AT LAUREL POINT

1999-2002

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  • Demonstrated excellent organizational skills by improving office efficiency by updating client file management system, including a move to digital organization and spreadsheet-based data management.

  • Honed ability to quickly triage shifting priorities to meet deadlines & client expectations.. 

  • Generated the highest sales contribution in two out of three years.

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Assistant Manager

TOURISM VICTORIA

1997-1999

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  • Responsible for a team of 30 staff and five supervisors; provided leadership, training, performance management and operational management. 

  • Honed both written and oral communication skills.

  • Provided the leadership required to ensure smooth, efficient operation of a visitor centre that served one million visitors annually.

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Multiple Roles

THE BUTCHART GARDENS LTD.

1989-1997

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  • Worked as Department Instructor, First Responder with a Level 3 occupational first aid ticket, Admission Gate Supervisor, Information Centre Supervisor. 

  • Applied analytical and creative problem-solving skills; the thrill of working in a fast-paced environment challenged me to make good decisions quickly.

  • Developed a passion for excellence in service delivery, and an appreciation for efficient, flexible, and responsive policies and procure.

Technology
  • MS Office Suite - applications​

  • Apple iWork - applications

  • Google G-suite - applications

  • Wordpress, Wix, Weebly, Squarespace

  • Mailchimp, Cyberimpact, Constant Contact

  • Cognito

  • Canva, Ripl, Powtoon

  • Slack, Monday, Evernote

  • Freshbooks, Wave

  • Social Media Platforms - all

Languages
  • English

  • Spanish

  • Limited - Italian, German, French & Japanese

Education

Bachelor's Degree - Social Sciences

UNIVERSITY OF VICTORIA

1996

 

Major in Anthropology and Minor in Classical Studies

 

 

Community Support Worker | Education Assistant Certificate

CAMOSUN COLLEGE

2011

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Graduated first in class, on the Dean's Honour Roll with a 9.0 grade average

Volunteer

Rural Mobile Medical Mission

ASOCIACION COMPANERO PARA CIRUGIA

October 2019

 

  • Participated in a one-week Medical Triage Mission to  rural area in Guatemala. 

  • Provided non-medical support to four volunteer medical professionals (doctors and nurses) who evaluated approximately 600 patients. Physicians conduct examinations, educate patients about their health options, and typically identify approximately 200 surgical candidates. 

  • Provided Spanish translation, did patient intake, identified patients's reason for clinic visit, took blood pressure readings.

 

Board Member & Chairperson

CARROT SEED PRESCHOOL

2006-2014

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  • Ensured policy and procedures reflected the school's mandate to provide an outstanding, inclusive early childhood education experience based on the philosophy of learning through play. 

  • Duties included sales and marketing initiatives, media relations, event planning, fiscal obligations, meeting licensing requirements.

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Marketing & Promotions

GREATER VICTORIA DOWN SYNDROME SOCIETY

2006-2008

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  • Worked with an event committee to plan, organize, advertise, and manage a fundraising event for children and families..

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Support Worker

ST. VINCENT DE PAUL - OZANAM CENTRE 

2010​

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  • Assisted staff with all care services required by participants, such as meals, coffee breaks, supported work, and leisure activities.

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Support Worker

RICHMOND HOUSE GROUP HOME

2011​

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  • Provided compassionate, nurturing, patient assistance to adults who require support in their group home. 

  • Assistance included personal care, home keeping, and facilitating social opportuities.

  • Followed all safety protocols, including medication administration.

  • Ensured my work reflected best practice and honoured person-centred care.

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Education Assistant

Lockside Elementary School

2011​

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  • Gained a strong appreciation for the complexity of protecting confidentiality  in a complicated environment.

  • Recognized the myriad consequences of a failure to follow privacy policies and procedures, such as legal liability, embarrassment, bullying, isolation, and erosion of trust.

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